GET READY TO CELEBRATE
Your elevated party experience is just around the corner. Preparing for your party day is an easy and seamless experience at Sky Zone! Here’s all you need to know before the big day!
GET READY FOR THE BEST. PARTY. EVER.
Just booked your party? Get started by watching our party planning video!
Disclaimer:
Please note that attractions and what’s included in party packages vary by package and location.
Party Planning Reminders
Send Out Your Invitations
Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your Guests. Digital Invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment.​
Complete Your Liability Waiver(s)
Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in. Remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian.
Submit Your Guest List
Email a list with the first & last name of each jumpers you are expecting in your party so our event team can notify you of who still needs a valid waiver & to speed up your check-in time!
Your Party Schedule
Confirmation Call
A representative from our Event Team will give you a call 3-4 days prior to your event to review final details. This will be your opportunity to add on extra jumpers, more food, and party favors for your guests! IMPORTANT: Please note that the number you confirm for is the number you pay for. In addition, we cannot guarantee admittance to last minute guests who are not confirmed if capacity does not allow.
Early Arrival
Party parents, the Guest of Honor, and other Party Guests should arrive 15-20 minutes prior to jump time to check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team!
Time to Jump!
When it’s time to jump, your Party Host will review safety reminders before leading party Guests to the courts and attractions to play. The Party Host will check-in with you periodically, and will let you know next steps before separating from the group to set-up the party room. Please note you will not have access to your party area during your jump time
Party Room Time!
When jump time is over, your Party Host will lead the party to the party area to celebrate the Guest of Honor.
FAQs
The last thing we want to do is leave you hanging. So we’re here to answer all your questions. And if you’re not finding what you need here, feel free to call your local park for extra support.
Who should I include as a Birthday jumper?
Anyone who wants to jump and have access to the park. If anyone just wants to observe the fun or join you in the party room, they don’t need to be a paid jumper (except for our GLOW parties, where non-jumpers are $10 per person).
Can I add jumpers after I book the party?
 Yes. You will be contacted the week of your event to confirm your final jump count. The number you confirm for is the number you pay for. We will add/delete jumpers up to 24 hours before your event, based on capacity Unexpected guests that show up on party day cannot be guaranteed admittance due to capacity restrictions. ​
Is the birthday child included in the count?
Yes. The count includes every jumper in your party. The birthday child needs socks and a wrist band to have access to the park attractions, so they are included in the count. Our Platinum and Little Leaper party packages do not charge for the Guest of Honor, but they are still part of the jump count. Â
How old do I have to be to have my birthday at Sky Zone?
All ages are welcome. Choose the party package that works best for you.
When should everyone arrive for the party?
All your guests will need to arrive 30 minutes prior to your party start time. This allows time for the entire group to verify waivers, check-in, and get their Sky Socks on.Â
What does the party host do?
A lot. They ensure your room is set up with plates, cups, napkins and utensils. They assist with the cake and decoration set-up, serve food and beverages during the time in the party room, and clean-up after. We also offer host(s) for a separate fee if requested in advance
Who needs waivers and how do we sign?
All jumpers need a signed waiver. Waivers can be completed online before your party. Every guest (jumpers and non-jumpers) needs to sign a liability waiver for the specific location that they are planning to visit. Guests under the age of 18, must have THEIR parent or legal guardian fill the waiver out for them, but does not have to be present when they visit the park. We recommend doing the waivers before coming to the park.
. Waivers can be completed online before your party by clicking here.
Can I add extra jump time?
Yes! ​Additional jump time can be added after the party room time. Speak with your event coordinator before or during your confirmation call to inquire.
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Is a deposit required to make a birthday reservation?
A 50% deposit is required at the time of booking, online or over the phone with our Event Coordinator. The deposit is applied to the total amount of your event.
What is your cancellation policy?
You will receive a full refund as long as you cancel within 72 hours from the date you paid your deposit and booked your event.