GET READY TO CELEBRATE
Your elevated party experience is just around the corner. Preparing for your party day is an easy and seamless experience at Sky Zone! Here’s all you need to know before the big day….
As all sales are final, we can work with you on an alternative date to apply your deposit to based on availability.
Party Planning Reminders
Send Out Your Invitations
Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your Guests. Digital Invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment.​
Complete Your Liability Waiver(s)
Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in. Remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian.
Submit Your Guest List
Email a list with the first & last name of each jumpers you are expecting in your party so our event team can notify you of who still needs a valid waiver & to speed up your check-in time!
Your Party Schedule
Confirmation Call
A representative from our Event Team will give you a call the week of your event to review final details. This will be your opportunity to add on extra jumpers, more food, and party favors for your guests! If you party falls on the weekend (Fri-Sun), a call will be made on Tuesday. If your party falls during the week (Mon-Thurs), a call will be made four days in advance.
Early Arrival
Party parents, the Guest of Honor, and other Party Guests should arrive 10-15 minutes prior to jump time to check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team!
Time to Jump!
You and your party guests get an all access pass to our state-of-the-art facility! All the attractions are included in the jump time, so no one misses out on the fun!
Party Room Time!
When jump time is over, your Party Host will lead the party to the room to celebrate the Guest of Honor and serve pizza, drinks and cake!  All five of the Sky Zone birthday party packages include 60 minutes of party room time. The four packages that include 90 minutes of jump time will overlap the 60 minutes in the private party room for birthday festivities. These include Mega VIP, Epic, Glow and Little Leapers. Although party packages are chosen in two hour increments, the private party room time is one hour. The Basic Package is 60 minutes of jump and 60 minutes of private party room time with no overlap.
FAQs
The last thing we want to do is leave you hanging. So we’re here to answer all your questions. And if you’re not finding what you need here, feel free to call your local park for extra support.
Who should I include as a Birthday jumper?
Anyone who wants to jump and have access to the park including the Guest of Honor. If anyone just wants to observe the fun or join you in the party room, they don’t need to be a paid jumper.
Can I add jumpers after I book the party?
Yes. Contact your event coordinator 48 hours prior to the party to add jumpers.
Is the birthday child included in the count?
Yes. All packages include a total of 11 jumpers including the birthday child (a.k.a. Guest of Honor) as the 11th Free jumper and 10 guest jumpers. The number of jumpers determines the number of pairs of SkySocks and wrist bands you will receive. The birthday child needs socks and a wrist band to have access to the park attractions, too.
How old do I have to be to have my birthday at Sky Zone?
All ages are welcome.
When should everyone arrive for the party?
All your guests will need to arrive 30 minutes prior to your party start time. This allows time for the entire group to get through check-in, verifying waivers and storing any personal items.
What does the party host do?
A lot. They ensure your room is set up with plates, cups, napkins and utensils. They assist with the cake and decoration set-up, serve food and beverages during the time in the party room, and clean-up after.
Who needs waivers and how do we sign?
All jumpers need a signed waiver. Waivers can be completed online before your party by clicking here.
Is there a birthday party discount for Members?
There is a 10% off birthday party discount if you have an active Elite Membership.
Is a deposit required to make a birthday reservation?
A 50% deposit is required at the time of booking, online or over the phone with our Event Coordinator. The deposit is applied to the total amount.
What is your cancellation policy?
All payments are final, however, we ask you to contact us as soon as possible if you need to reschedule and we can assist you based on availability.
When will I hear from your Party Coordinator to finalize details?
Our Party Coordinator will contact you via phone Tuesday or Wednesday prior to your weekend party day to go over all of the details to ensure a smooth check in and hassle free event for you and your guests. If your party is a Monday through Thursday date, you will be contacted four days in advance.
What can I bring?
You can bring in a cake or cupcakes to celebrate. Per DHEC no other food items are permitted as we sell ice cream cups, snack bags of chips, etc. unless for dietary, medical or religious reasons. Themed party decorations including plates, napkins, cups, etc if you’d like, balloons, center pieces are also welcome. What’s not permitted is confetti, confetti balloons and piñatas.