Join Our Team

Job Description

The Court Monitor will work directly with Guests, providing courteous, friendly, and professional assistance while enforcing Sky Zone safety standards. The Court Monitor’s main duty is to oversee and maintain a positive Guest Experience as it relates to the trampoline courts and activity areas, risk management, maintenance, and overall play experience as a Guest explores the park. The Court Monitor is in place to inspire a “wow” experience for each Guest.

Requirements:

• Must be 16-years old or older
• Ability to speak in front of groups
• Ability to project voice and be heard in a loud environment
• Ability to enforce rules
• Ability to handle and resolve recurring problems
• Pay attention to the court at all times and be interactive with the participants.
• Have full knowledge of emergency procedures and assist in implementing them

Availability Requirements:

• Weekends are required. Anywhere between the hours of 10 am to 8 pm.
• Additional times and days are optional.

If you love staying active and are usually smiling, come be part of our family! At Sky Zone Lakewood you’re not just an employee, you’re a leader and part of our family, facilitating fun for our guests and enjoying yourself along the way. The Sales Associate will provide information, complete sales transactions, and answer phones while maintaining the highest level of customer service. You are the first person our guests will meet: therefore, your primary goal is to start them off with a WOW experience while completing their sales transaction and introducing them to our park. One of the most important roles that you have as a Sky Zone Sales Associate is pitching our offerings, increasing our dollar per transaction and most importantly closing sales. These sales consist of monthly memberships, ongoing promotions, seasonal offerings, flash sales, our many programs, etc. We are looking for sellers, not just a cashier to ring out a transaction.

Responsibilities

• Greet our guests ENTHUSIASTICALLY
• Provide complete information to questions
• Explain the Sky Zone court and patron policies
• Handle and enforce waiver policies
• Complete sales transactions: cash handling
• Handle concessions inventory
• Enter ALL data in computer system
• Stock front desk supplies
• Clean bathrooms and other custodial duties as requested
• Other duties as assigned

Qualifications

• Must be 16 years of age or older
• Have a positive and upbeat attitude
• Provide excellent customer service in person and over the phone
• Interact and communicate clearly and effectively
• Ability to work in a fast-paced environment
• Ability to handle money
• Ability to handle and resolve recurring problems