birthday parties

Yes. You can generally add party jumpers up to the day of your event. Please call/email/text us to make changes to your party or speak with your event host.

Your party will move into your assigned party room after your party’s jump time ends.  For example, if your party includes 60-minutes of jump time and 40 minutes of party room time, the party guests will first jump for 60 minutes, and will then move to the party room to celebrate.

Yes. The number of jumpers determines the number of pairs of SkySocks and wrist bands you will receive. The birthday child needs socks and a wrist band to have access to the park attractions.

Please look out for the confirmation email we send to you after you book a party with us.  This email contains three (3) important links:

• Link to our waiver, which is to be signed by all party guests
• Link to create your e-invites which will generate in PDF format for you to email/text your guests
• Link to  make your pizza, drinks, and additional food items selections

All ages are welcome!

All your guests should arrive 30 minutes prior to your party start time. This allows time for the entire group to get through check-in, verifying waivers and storing any personal items.

A lot. They ensure your room is set up with plates, cups, napkins and utensils. They assist with the cake and decoration set-up, serve food and beverages during the time in the party room, and clean-up after.

All jumpers need a signed waiver (under the age of 18 needs a parent or court-appointed legal guardian to fill the waiver out for them). Waivers are electronically done and can be completed online before your party by clicking here. Unfortunately we cannot accept paper waivers.

You can add 30 minutes of jump time for $9.99 per jumper or 60 minutes of jump time for $14.99 per jumper to any of our party packages. You can add jump time to you party prior to, or even on the day of your event. Please speak with your party host about adding jump time to your party package.

Yes! Each level of Membership has a discount on regular priced birthday parties. Ask our Event Coordinator for details to apply your Member discount.

A 50% deposit is required at the time of booking, online or over the phone with our Event Coordinators for almost all parties.  The deposit is applied to your party’s total cost.

You will receive a full refund of your deposit if you cancel more than 2 weeks before your party date.  Cancellation within 2 weeks of the party date will incur a $75 charge.

There is no charge for rescheduling more than 2 weeks before a party.  Rescheduling within 2 weeks of the original party date will incur a $75 charge.  Rescheduling within 72 hours of the original party date will incur a $100 charge.  Rescheduling charges may be waived for extenuating circumstances.

Apologies, but we do not accept American Express at this time.

You certainly can.  Speak with your Event Host to get access to your party room 15 minutes before your room time to set up your decorations.  We only allow standalone decorations like balloons, table toppers, and items of that type – absolutely nothing to attach to walls.  Confetti, silly strong, and similar items are not allowed.

You do not need to bring supplies.  Included in your party package are all party supplies (napkins, plates, cups, utensils, cake knife).  You are welcome to bring themed supplies if you like, and your Event Host will help set them up for you.  You just need to bring a cake or cupcakes (no ice-cream cakes please!)

We do not allow any outside food/drinks, unless you have a party booked with us and have paid the ‘Outside Food Fee’ as part of your booking.