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Welcome to the Sky Zone team!
Congratulations on your selection! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.
The list below will help you accomplish all your onboarding steps in the correct order and should not be started until attending your Orientation. This website will be accessible to you both at work and at home.
It is important that you fully read, understand and accept the role of your position as outlined.
Click on the corresponding Job Description below for your position. Take the time to review and ask any questions you may have of the Manager in charge of Orientation.
Today you will be issued the Sky Zone Employee Uniform & will be expected to come prepared in uniform for all shifts. Team Members are given 2 uniform Sky Zone Team Member shirts, 2 pair of SkySocks, a Lanyard, a Whistle, and Name Tag holder.
Annual Allowances: Each calendar year you are allocated an allowance to replace lost or worn items with new uniform items free of charge (max 2 uniform Sky Zone Team Member shirts, 2 pair of SkySocks, a Lanyard, a Whistle, and Name Tag holder).
Replacement outside of Annual Allowances: During the calendar year if you lose it or want an extra on top of your Annual Allowances, you may purchase new item from a Manager in the POS system at the cost the manufacturer charges.
Guidelines:
We utilize a single mobile App WhenToWork for employee scheduling (schedules, availability, time-off requests, and messaging). You are required to activate and maintain the App at all times with your current information.
TO DO: At this time, please click on the Email invitation from WhenToWork and activate your account in the App.
Helpful onboarding Guides:
You will be prompted to give Notifications Permissions to the App: You must approve this. As this is the best way to stay up to date on messages and available shifts.
If you cannot find the email link let the manager know, we can resend the login details.
At all times you are required to post current and future availability in the WhenToWork App. Once you submit your availability, it will be reviewed by Management and is not considered final until approved by Management in the WhenToWork App.
TO DO: At this time, log into Homebase and set you current Availability.
Helpful Guides:
For all announcements, messages to individuals or groups, and coordination of “team level” updates you must use the WhenToWork app. It has the following functionality:
Key Points:
We utilize a time clock system called OpenTimeClock for all clock-in needs. You will be using this to clock/ out for a shift and for break usage. You are required to clock in at the time your shift begins. No earlier than 5 minutes before your schedule start time unless approved by a manger.
Where to Clock in/ out at:
Uses for OpenTimeClock:
We utilize a payroll system called iSolved for all pay related needs (Paycheck history & W-2s). You will have access to view your pay stubs at anytime. Pay periods are every two weeks. Once payroll has been process a email will be sent to you of your paystub information.
A email will be sent to you during the first pay period of your time at Sky Zone containing your login details.
CORE VALUES
The Manager will distribute your Orientation Packet. This is for you to keep. You may highlight, take notes, and write on your packet and it will be yours to take come at the conclusion of Orientation.
Prior to your first shift review and come ready to implement all aspect of the packet:
As you walk the park feel free to ask questions. Your role as a Team Member are to exhibit the Core Values with an energetic and interactive attitude. Areas on the tour will include:
This should’ve been completed before orientation. Below is the list of the forms that should have been completed.
In the prompt you will be completing the following:
If you are unsure of how to complete tax forms (i.e., W4) you can complete this step at home with the assistance of a parent or guardian. All forms must be completed prior to any training shifts.
