Each Birthday Package is a 2-Hour experience:

DAYTIME “FREESTYLE” EVENTS: Private Room access = 120 min (during jump time)

• 2-Hour active playtime – all the kids, parents, and guests can enjoy all the park attraction areas. During the 120 minutes all presents, gifts, and food/drinks will be placed in your designated room. Your guests will be jumping and will have access to the private party room during the full 120-minutes jump time. At the 60-minute mark all kids, parents, and guests will be called over the PA loudspeakers into the private party room for food, drinks, cake, etc.

If the kids, parents, and guests finish in the private room before the 2nd hour is complete their wristbands are still active, and they can return to the park attraction area for active playtime. All wristbands for Birthday Packages include 120-minutes of active wristband time.

NIGHTTIME “GLOW” EVENTS: Private Room access = 90 min (during jump time)

• 2-Hour active playtime – all the kids, parents, and guests can enjoy all the park attraction areas. During the first 30 minutes all presents, gifts, and food/drinks will be placed on your designated party cart(s) and held for you and your guests. Your guests will be jumping and can have access to the private party room at the 30-minute mark. At the 60-minute mark all kids, parents, and guests will be called over the PA loudspeakers into the private party room at the 60-minute mark for food, drinks, cake, etc.

If the kids, parents, and guests finish in the private room before the 2nd hour is complete their wristbands are still active, and they can return to the park attraction area for active playtime. All wristbands for Birthday Packages include 120-minutes of active wristband time.

Yes. Contact your event coordinator 48 hours prior to the party to add jumpers.

Yes, the birthday child will be one of the jumpers in your head count!

All ages are welcome.

A lot. They ensure your room is set up with plates, cups, napkins and utensils. They assist with the cake and decoration set-up, serve food and beverages during the time in the party room, and clean-up after.

All jumpers need a signed waiver. Waivers can be completed online before your party by clicking here: Waiver

Yes! Each level of Membership has a discount on regular priced birthday parties. Ask our Event Coordinator for details to apply your Member discount.

A minimum 10% deposit is required at the time of booking, online or over the phone with our Event Coordinator. The deposit is applied to the total amount.

You will receive a full refund as long as you cancel at least 7 days priors to your booking date.

Yes, your deposit is refundable up to 7 days prior to your event date. If you cancel within the 7 day window, your deposit will then become non-refundable.

The final balance will be collected the day of your event at the conclusion of your room time.

If you have an event booked in a private room (i.e. Birthday Party Package) our park does allow outside food or drinks in our facility as long as it is not food or drink that we make in our kitchen (i.e., Pizza). All food & drink on the Sky Zone menu must be purchased through Sky Zone with no exceptions. If it is not on our menu you are welcome to bring any food or drinks with no outside food fee.

• If your outside food requires additional cleanup there may be a outside food fee of $35.
• Pizza and drinks for all the kids in your party room are included in all party levels.

Talk with one of our Event Specialists at least 3 days prior to your event to add on more pizza/soft drinks for Adults.

We will provide all supplies needed for a party besides the celebration item (cake, ice cream, ice cream cake, etc). Supplies include plates, napkins, cups, cake knives, lighters.

You can come by our park any time we are open to pick up hard copy invitations with envelopes or you can create your own digital invitation (see link above).

Unless you reserve a Sky Zone Max Party Package or add a private court to a lower party package, Dodgeball will not be guaranteed for your participants. Availability will be based on private bookings, and age/size separation.

Included! All party guests with a valid jump sticker will be able to play unlimited video games for FREE during your party.

Yes, all 3 private party rooms have access for both strollers and wheelchairs.

Yes, SkySocks are the required footwear for all jumpers and are included with the price of your party package.

Our priority is making sure the pizza, soda, and dessert is served during your party room time. Most parties prefer to take their gifts home to open, but if opening the gifts during your room time is a priority that is perfectly ok. During the hour in the party room there is also a “gift list” sheet to write down each gift and who it came from.

For the safety of all jumpers, age/size separation will be strictly enforced on our Freestyle Court and Dodgeball Courts.

Gratuity is optional, but greatly appreciated as the Party Host staff does strive to exceed expectations. If they accomplish that with your event please consider a tip a welcomed blessing for our staff.

Yes. When submitting or calling in your food order please specify how many Gluten Free pizzas should be included in your order. All Gluten Free pizzas come as a Medium in size, serving 8 slices.