Join Our Team
If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.
WHY WORK AT SKY ZONE?
TEAM MEMBER OPPORTUNITIES AT SKY ZONE Kitchener
Sky Zone Kitchener has Part-Time, Full Time and Seasonal opportunities inside our giant indoor trampoline park (aka a huge palace of trampoline FUN for all ages, shapes and abilities). Because our business is all about FUN, we want our team members to be all about FUN! If you think you live and breathe FUN, and want to work inside of a business that is pure FUN, we would like to talk to you!
Careers
Events Host
Who doesn’t love a party? Your job is to host parties/events. You must be outgoing and be great with kids of all ages. Our Event Host will work with kids and adults to create a fun and engaging experience for event guests through courteous, friendly, and professional assistance while upholding Sky Zone safety regulations. During a typical event, for example, the Host would greet / check-in party guests and verify waiver compliance, set up / clean up the party room promptly, serve food and beverages, etc. The Event Host will also be expected to assist with cleaning the facility’s common areas as needed.
Qualifications
- Ability to speak in front of groups
- A love for working with children
- Ability to project voice
- Ability to enforce rules
- Ability to handle and resolve recurring problems
Responsibilities
- Help with guest check-in/ waiver verification
- Advocate Guest satisfaction/WoW!
- Advocate risk management (Guest Rules communication)
- Serve food and drinks
- Sing happy birthday, and cut cake
- Make every birthday child feel special
- Perform general maintenance/custodial duties as requested
- Set up/ and reset of party rooms after each event
- Other duties as assigned
Event Assistant
Who does not LOVE a party? You get paid to throw parties/events. You must SMILE and be great with kids of all ages.
The Event Assistant will help create a fun and engaging experience for the event guests through courteous, friendly, and professional assistance while upholding Sky Zone safety regulations. Qualifications:Ability to provide excellent customer serviceMust be able to interact and communicate well with children, parents and staff membersAbility to project voice and be heard in a loud environmentAbility to enforce rulesAbility to troubleshoot and work in a fast pace environment.
Responsibilities include but are not limited to:
Perform all functions of event staff
Answer phone inquiries about eventsBook all types of reservations in the systemEnsure all pre-arrival booking procedures are adhered toAssist in event salesHandle all paperworkMake sure invitations and waivers are taken care ofAssist with management of the inventory of event suppliesGreet and check-in event guestsEscort event participants from the party room to the courtMake sure party rooms and staff are running on scheduleOrganize and file event folders
COURT MONITOR
The Court Monitor has one of the most important jobs at Sky Zone. The primary duty of the Court Monitor is to enforce the Sky Zone safety rules while simultaneously delivering WOW! Guest experiences. Court Monitors are responsible for guarding the safety of anyone who is using the Sky Zone courts. The importance of safety cannot be stressed enough. It is vital to the success of Sky Zone that Court Monitors are very aware of their surroundings and have their eyes on their designated sections of the courts at all times.
Job Responsibilities
- Deliver WoW Guest experiences
- Maintain a constant line of sight with Guests on courts
- Act immediately and appropriately to insure the safety of Guests in the event of an emergency
- Communicate court rules to Guests
- Maintain positive relations and rapport with Guests
- Assist in implementing emergency procedures
- Assist with court inspections
- Perform various maintenance duties as directed
- Help maintain a clean and safe park