GET READY TO CELEBRATE
Your elevated party experience is just around the corner. Preparing for your party day is an easy and seamless experience at Sky Zone! Here’s all you need to know before the big day!
Party Planning Reminders
Send Out Your Invitations
Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your Guests. Digital Invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment.
Complete Your Liability Waiver(s)
Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in. Remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian.
Submit Your Guest List
Email a list with the first & last name of each jumpers you are expecting in your party so our event team can notify you of who still needs a valid waiver & to speed up your check-in time!
Your Party Schedule
Confirmation Call
A representative from our Event Team will give you a call the week of your event to review final details. This will be your opportunity to add on extra jumpers, more food, and party favors for your guests!
Early Arrival
Party parents, the Guest of Honor, and other Party Guests should arrive 15-20 minutes prior to jump time to check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team!
Time to Jump!
You and your party guests get an all access pass to our state-of-the-art facility! All the attractions are included in the jump time, so no one misses out on the fun! The Guest of Honor gets to skip the lines the day of the party if they wear their Party Animal shirt we provide!
Party Room Time!
When jump time is over, your Party Host will lead the party to the room to celebrate the Guest of Honor and serve pizza, drinks and cake!
FAQs
The last thing we want to do is leave you hanging. So, we’re here to answer all your questions. And if you’re not finding what you need here, feel free to call your local park for extra support.
Who should I include as a Birthday jumper?
Anyone who wants to jump and have access to the park. If anyone just wants to observe the fun or join you in the party room, they don’t need to be a paid jumper.
Can I add jumpers after I book the party?
Yes. Contact your event coordinator 48 hours prior to the party to add jumpers.
Is the birthday child included in the count?
The number of jumpers determines the number of pairs of Sky Socks and wrist bands you will receive. The birthday child needs socks and a wrist band to have access to the park attractions.
How old do I have to be to have my birthday at Sky Zone?
All ages are welcome.
When should everyone arrive for the party?
All your guests will need to arrive 30 minutes prior to your party start time. This allows time for the entire group to get through check-in, verifying waivers and storing any personal items.
What does the party host do?
A lot. They ensure your room is set up with plates, cups, napkins and utensils. They assist with the cake and decoration set-up, serve food and beverages during the time in the party room, and clean-up after.
Who needs waivers and how do we sign?
All jumpers need a signed waiver. Waivers can be completed online before your party by clicking here.
Can I add extra jump time?
Absolutely, this can be arranged through your event coordinator prior to your event.
Is there a birthday party discount for Members?
Yes! Our Elite and Elite+ Membership has a discount on regular priced birthday parties. Ask our Event Coordinator for details to apply your Member discount.
Is a deposit required to make a birthday reservation?
A $100 deposit is required at the time of booking, online or over the phone with our Event Coordinator. The deposit is applied to the total amount.
What is your cancellation policy?
Rescheduling/Cancellation Policy:
If necessary, we are happy to reschedule your event, but the date and time is subject to availability. If the party is canceled within 48 hours after the date of booking, the deposit will be refunded in the manner in which it was placed. If the party is canceled after 48 hours of booking, but more than 7 days before the event date, the deposit will be refunded to a Sky Zone Gift Card. If the party is canceled within 7 days of the event, the deposit will be forfeited.
